Any info we collect about you (e.g. your name or contact details) will only be used to let you know about your order and make deliveries. We will never use those details for marketing, or give those details to a third party. Credit card transactions are processed securely and no card details are stored.
Returns & Refunds Policy
We're happy to exchange returned items or offer a gift voucher of the same value so long as the following contitions are met.
1. It is within 14 days of the purchase and you have something to show that the item was bought from us. (e.g. a receipt or an email confirming your order).
2. Items must be in good, saleable condition.
3. The item was in stock when you bought it and not ordered in for you especially.
4. Shipping costs are not refundable (unless the item shipped was wrong/defective).
5. We do not pay for postage on returns.
6. Games and jigsaw puzzles cannot be returned once the seals on these items have been broken or the plastic wrapping removed.
We do not offer refunds unless the item is faulty.